Hertz Car Rental - Las Vegas - S Las Vegas Boulevard - Las Vegas, Nevada

Elena K.

Ich rate jedem davon ab hier eine Buchung zu machen. Wir kamen an und uns wurde gesagt das sie kein Auto für uns haben. Wir würden komplett allein gelassen mit der Info und was wir tun sollten. Helfen konnte und niemand vor Ort die Begründung war das leider zu viele Personen schon anstehen und er keine Zeit für uns hat.

Christin Kühl

Leider haben wir nicht den gebuchten Wagen erhalten, da er angeblich am Vortag nicht zurückgekommen war. Wir sollten unseren Wagen um 10 Uhr abholen. Ich hätte mir gewünscht, dass die Mitarbeiter gleich am morgen, als sie festgestellt haben, dass das gebuchte Auto nicht da ist, ein vergleichbares von einer anderen Mietstation geholt hätten. So mussten wir statt eines Pickups einen SUV nehmen - das war sehr unerfreulich.

Hartmut Lehr

Die Anmietung hat super geklappt. Das Wunschauto war verfügbar und der Service von Michael war nett und top. Einziger Punktabzug, der Schalter sollte besser beschildert sein. Man kann ihn ohne Fragen oder in unserem Fall der freundlichen Hilfe des Venetian Security Service, fast nicht finden.

씁쓸방개

Terrible service. You can't get a car even if you make a reservation and the staff keeps saying they don't care. If possible, I recommend going to the airport to rent a car. It's stupid and idiotic.

Juan Sebastian Navia

Bad experience!. Made a reservation online but when we arrive the vehicle was not available. They offer you a substitute but it was not enough because we has to pay the difference in price. The person at the counter was not helpful at all. Just ask for the reimbursement at the call center. Hope they don’t charge any penalty

Tony Ferreira

Terrible service. 30 minute grace period to pickup your vehicle or you lose your reservation is not practical or realistic for many people. They don't inform you of this in the booking confirmation or prior to pickup. Useless.

blacktopgypsy

Ron, at the desk was great and very helpful.
Our car was better than I expected, almost new and in a higher category.
I have read some of the negative reviews and I suspect some of them are from people who are both impatient and rude.
While my rental was being processed, several people interrupted us. People treated Ron like he was an information desk for the hotel.
I wouldn’t have the patience he showed to a man who questioned the directions he provided.

Michelle Tan

Had the best experience here. Was so wary with all the bad reviews online, that I chose to pickup my car one day before my roadtrip for a peace of mind. Happened to pass by the counter one day before my pickup date and confirmed my car is ready for me to pickup the next day.

Picked up with no issues the next day. Put a credit card for incidentals, grab the keys and off I go to get my car. No one to check for damages nor explain the use of car but since maybe because I had full insurance coverage paid for. Car was clean and as expected.

Had since returned the car and amount billed was similar to what I was shown when I booked it online.