Family Thrift Center - Fort Myers, Florida

Brandy D

THEY ONLY ACCEPT CASH..
The store is huge and has a great variety of different things. Unfortunately, they bundle a lot of things together (not clothes) so if you only need one or two things you still have to buy whatever is in the bundle. They also don’t have a changing room or a mirror so you can try things on. The customer service sucked. Not one of the six ladies who were working the front greeted you or even spoke to you. The girl cashing me out had a whole conversation going on with two other workers. Did not greet me or speak to me besides letting me know it was $24 in between her conversation with the other ladies who did not say anything to the customers they were cashing out. Definitely won’t go back there again.

Valentina V

This place is my favorite thrift store around. It’s huge and prices aren’t bad. Giving a 4 star because aside from the nice lady at the entrance who takes donations, all the other employees couldn’t have worst customer service. They all seem like they’re in a bad mood. They don’t even look at you when you come to the counter, say hi or thank you when you leave. It’s weird. I don’t know if it’s their culture or something but I think being kind should be common sense. Not a good look for the business. And I’ve been here a handful of times and had the same experience. It wasn’t just one employee having a bad day.

Ashley Dawn

This thrift store has a big Variety of clothes unfortunately they do not provide a mirror. They do not provide a fitting room. They said due to clothes getting stolen first and foremost everywhere you go people still think it happens. Secondly, this stuff is donated items. If the people are stealing it, they probably need it and thirdly what does that have to do with the customers that goes there to buy clothes and have no way to try on the clothes you can’t return the clothes if you don’t like them so therefore, you have to make sure it fits you you have to stand in the isles, your clothes it’s ridiculous

Blueick

This place was awesome I went with my grandma. Lots of things to choose from clothes toys dishes many things. And everything is really cheap and they have discounts 50% off on some. It's super cool you will definitely find a gym I bought so many things there. I'm super excited because I bought it for Christmas but Christmas already came but it's complicated it's all right. And there was Mickey Mouse stuff I can't believe it.

Tammy DuBose

This is a little hidden secret
This place is cool you have to learn what days are what
When you walk in the door on the right side of the wall it will tell you what color and what items are 50% off
Wednesday is for 50 and over 50% off

My husband works outside but likes to look nice so at $2.50 - — $4.00 for name brand shorts ? that’s a great deal to just mess them up … we just laugh

There are pictures of the shorts and the price you take 50% off of those tickets

Only issue is you have to have cash only !!

No returns!!

I buy a lot for my grandkids also

MiMi Lucero

We had two carts full of stuff .. since my mom went first and only paid with quarters because the manager said that they accept small change ( that they need it ) the girl in the register closed the transaction .
For that we would not get the 50% off on the two full carts because it’s one transaction per customer to get the discount . The manager said That the owner doesn’t allow it . So we left two carts full of clothes and 3 1/2 hours of our time . Never again been coming here for 6 years and I guess it’s a new law.

Lucero Maldonado

This place is an amazing find for clothes. ?. Though, the staff can be hit or miss. Some days there are kind helpful workers and unfortunately days like this, when the staff ignore you, are rude, and throw hangers on the counter at you. It's very sad to see so many unhappy people working there. I hope they find jobs that suit them better.

Al David

I'll be kind and give it 2 stars because it's very clean, well organized and the staff is friendly. But the merchandise selection is poor and extraordinarily overpriced. I found one item I would consider buying and the price was higher than at antique stores. Don't waste your time.